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We are the unseen partner behind some of the most effective customer engagement programs and campaigns in the UK.
Powerful incentives for attracting new customers.
Loyalty & Retention
Retain and grow your customer base through loyalty schemes.
Product Recall Campaigns
Deliver a positive customer experience when it is most needed.
Browse our market-leading reward incentives.
We provide employee incentive and benefit solutions that help you acquire, retain and motivate your staff.
We offer tax-efficient benefits that employees love.
For long service awards, birthdays or outstanding performance.
Reward staff for hitting targets and for achieving company objectives.
Employee Discount Schemes
Cost-effective schemes for saving employees money.
We are not just your reward and benefits expert, we are your partner. Let's work together on your next customer or employee engagement scheme, our team are ready to help.
Get insight into the latest trends, news and industry information. Browse our extensive library of white papers, reports, case studies and perspectives from thought leaders around the business.
Effective customer engagement solutions.
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Browse our latest blogs, whitepapers and videos.
We know that recall isn’t just about getting customers in and out of a workshop. There are emotions involved that can often lead to your customers feeling inconvenienced or dissatisfied.
10th October 2019
Our chosen charity for 2019/20 is the Alzheimer's Society. Find out what we have done so far to raise money for this much needed cause.
27th September 2019
In any kind of mass market production there are anomalies, things go wrong - but what can your business do to keep your brand reputation intact?
16th August 2019
LONDON, England – 19th July 2019 – Tesco For Business has selected branded payments provider Blackhawk Network to lead its UK Corporate Gift Card programme.
19th July 2019
Whitepapers and reports
How brands can engage consumers in an age
where consumer loyalty is challenged?
9th July 2019
Find out what can you do when you need to appease lots of customers in a short space of time AND ensure that they receive the correct compensation in an efficient and satisfactory manner
3rd July 2019
With recent research showing that 96% of customers will take a digital route if it’s open to them, how do insurance providers ensure they are not left on the platform?
17th June 2019
With many students having no choice but to look at less desirable off-campus accommodation, how do you incentivise students to pick student halls and benefit from the community and pastoral support?
13th June 2019
After the introduction by OFWAT of league tables reviewing the performance of all water companies, dealing with complaints in the most effective manner is more vital than ever.
12th June 2019
Card payments are now our default way to pay in the UK. Marketers and brands need to ensure that their incentive, reward and compensation programmes reflect consumers’ changing behaviour.
It’s impossible to please everyone but dealing with customer complaints in a positive, relevant and personable fashion can catapult your business in to the stratosphere – read on to find out how.
24th May 2019
It's no surprise that the #1 consideration when choosing an insurance policy is price, but how can insurers buck the trend and promote direct referrals and loyalty without relying entirely on cost?
25th April 2019
With the rise in alternative banking solutions, how can high street banks look to incentivise a generation that is used to receiving loyalty points and making incentive-based decisions?
Introducing Yonda - a new app giving money back on your spending with 70 of the UK’s leading retail, restaurant and experience brands. Introducing Yonda.
10th April 2019
There’s no day that challenges us to think about our life choices and health decisions like World Health Day. Let's explore how you can make every day World Health Day.
7th April 2019
Celebrating 30 years in the industry, Lisa McKenzie looks back on how the world wide web, also launched by Sir Tim Berners-Lee in 1989, transformed our industry.
3rd April 2019
Hawk Incentives are taking reward delivery to the next level.
1st April 2019
This International Women’s Day, I wanted to share what I think is the recipe to balancing a successful career and family life.
8th March 2019
How can the DIY industry revolutionise its reward and loyalty offerings? How do you develop a scheme that rewards both DIY-ers and trade customers? Let's explore the solution.
7th March 2019
A workforce that feel appreciated and rewarded are more productive, loyal and ultimately happier. So why are unique employee benefits seen as the icing on a cake?
5th February 2019
This month I celebrate 10 years working in the customer and employee engagement industry and I can honestly say that the changes I’ve seen are remarkable.
31st January 2019
Employee wellness is a hot topic, but what does it actually look like in 2019? And why is it so important for both the wellbeing of individuals and the productivity of your business as a whole?
10th January 2019
“We have received the highest ever engagement and take up from this scheme out of all the benefits we have offered” – Sarah Friend, HR Systems and Benefits Manager at Southeastern Railway
9th January 2019
It’s the people who are loyal to your brand that have the highest customer lifetime value, but just how can we explain the value of a loyal customer?
8th January 2019
What makes somewhere a great place to work? We’ve analysed The Sunday Times’ list of the Top 100 Companies to Work For in 2018 and the word that appears time and time again is ‘culture.’
14th December 2018
New research has revealed a significant disparity between actual and perceived employee satisfaction, especially when it comes to benefits. Download our white paper now.
2nd April 2019
Millennials vs baby boomers. A recent survey carried out by Hawk Incentives US has uncovered that when it comes to loyalty programmes, millennials do in fact come out on top.
9th October 2018
Videos and webinars
Cyclescheme is the UK's most popular cycle-to-work benefit. See how it can work for you.
26th March 2019
What makes somewhere a great place to work? We've analysed The Sunday Times' list of the Top 100 Companies to Work For in 2018 to find out.
29th November 2018
Bringing you the latest news from our exciting range of benefit, incentive and reward products.
27th November 2018
30th October 2018
Time to dust off that workout gear! There are plenty of ways to get your workplace involved this National Fitness Day.
26th September 2018
The heyday for conveyor belt rewards such as carriage clocks, lawnmowers or dining sets is well and truly over.
22nd March 2018
With the growth of project-based and short-term contracts, how do you engage a dispersed team and leverage their loyalty to achieve success?
13th March 2018
What do you think UK children spend the most money on?
21st February 2018
Only 26% of people in the UK have money left at the end of the month for anything but the basics (Mintel, September 2017). How much could your employees save with our employee benefits?
24th January 2018