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Insights

Browse our latest blogs, whitepapers and videos.

Blogs

Digitising the insurance claims settlement process

With recent research showing that 96% of customers will take a digital route if it’s open to them, how do insurance providers ensure they are not left on the platform?

17th June 2019

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Blogs

Be top of the league with customers

After the introduction by OFWAT of league tables reviewing the performance of all water companies, dealing with complaints in the most effective manner is more vital than ever.

12th June 2019

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Whitepapers and reports

Playing Your Cards Right - Incentives, rewards and compensation payments: harness the potential of prepaid cards

Card payments are now our default way to pay in the UK. Marketers and brands need to ensure that their incentive, reward and compensation programmes reflect consumers’ changing behaviour.

29/05/2019

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Blogs

Show complaints the door

It’s impossible to please everyone but dealing with customer complaints in a positive, relevant and personable fashion can catapult your business in to the stratosphere – read on to find out how.

24th May 2019

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Blogs

What do insurance customers really want?

It's no surprise that the #1 consideration when choosing an insurance policy is price, but how can insurers buck the trend and promote direct referrals and loyalty without relying entirely on cost?

25th April 2019

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Blogs

Bank new customers with the right rewards and incentives

With the rise in alternative banking solutions, how can high street banks look to incentivise a generation that is used to receiving loyalty points and making incentive-based decisions?

24th May 2019

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Blogs

Introducing Yonda - Press Release

Introducing Yonda - a new app giving money back on your spending with 70 of the UK’s leading retail, restaurant and experience brands. Introducing Yonda.

10th April 2019

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Blogs

Live your best life every day – not just on World Health Day

There’s no day that challenges us to think about our life choices and health decisions like World Health Day. Let's explore how you can make every day World Health Day.

7th April 2019

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Blogs

Lisa McKenzie: 30 years with the business

Celebrating 30 years in the industry, Lisa McKenzie looks back on how the world wide web, also launched by Sir Tim Berners-Lee in 1989, transformed our industry.

3rd April 2019

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Blogs

Hawk Delivery - Press Release

Hawk Incentives are taking reward delivery to the next level.

1st April 2019

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Blogs

Five steps towards finding balance and being the best you can be

This International Women’s Day, I wanted to share what I think is the recipe to balancing a successful career and family life.

8th March 2019

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Blogs

How to help increase customer loyalty in the DIY sector

How can the DIY industry revolutionise its reward and loyalty offerings? How do you develop a scheme that rewards both DIY-ers and trade customers? Let's explore the solution.

7th March 2019

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Blogs

Boost employee engagement with affordable technology

A workforce that feel appreciated and rewarded are more productive, loyal and ultimately happier. So why are unique employee benefits seen as the icing on a cake?

5th February 2019

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Blogs

10 years in customer and employee engagement…what changes I’ve seen!

This month I celebrate 10 years working in the customer and employee engagement industry and I can honestly say that the changes I’ve seen are remarkable.

31st January 2019

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Whitepapers and reports

Mindfulness, vegan porridge and cycling adventures: A guide to employee wellness in 2019

Employee wellness is a hot topic, but what does it actually look like in 2019? And why is it so important for both the wellbeing of individuals and the productivity of your business as a whole?

10th January 2019

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Whitepapers and reports

Southeastern Railway Case Study - Technology Schemes

“We have received the highest ever engagement and take up from this scheme out of all the benefits we have offered” – Sarah Friend, HR Systems and Benefits Manager at Southeastern Railway

9th January 2019

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Blogs

Worth Your While: Explaining the Value of Customer Loyalty

It’s the people who are loyal to your brand that have the highest customer lifetime value, but just how can we explain the value of a loyal customer?

8th January 2019

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Blogs

How to Nail Your Employee Benefits Package in 2019

What makes somewhere a great place to work? We’ve analysed The Sunday Times’ list of the Top 100 Companies to Work For in 2018 and the word that appears time and time again is ‘culture.’

14th December 2018

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Whitepapers and reports

White paper: Pulling the Benefits and Incentives Lever

New research has revealed a significant disparity between actual and perceived employee satisfaction, especially when it comes to benefits. Download our white paper now.

2nd April 2019

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Blogs

Gift cards and millennials - why it is time to target millennials for your loyalty programme

Millennials vs baby boomers. A recent survey carried out by Hawk Incentives US has uncovered that when it comes to loyalty programmes, millennials do in fact come out on top.

9th October 2018

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Videos and webinars

The benefits of Cyclescheme

Cyclescheme is the UK's most popular cycle-to-work benefit. See how it can work for you.

26th March 2019

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Blogs

The Employer Brand Secrets Behind the Best Companies to Work For

What makes somewhere a great place to work? We've analysed The Sunday Times' list of the Top 100 Companies to Work For in 2018 to find out.

29th November 2018

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Blogs

Employee Benefits News - November 2018

Bringing you the latest news from our exciting range of benefit, incentive and reward products.

27th November 2018

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Blogs

Top Tips to Boost Employee Wellness for National Fitness Day

Time to dust off that workout gear! There are plenty of ways to get your workplace involved this National Fitness Day.

26th September 2018

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Blogs

Trophy value is evolving

The heyday for conveyor belt rewards such as carriage clocks, lawnmowers or dining sets is well and truly over.

22nd March 2018

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Blogs

Building loyalty in the gig economy

With the growth of project-based and short-term contracts, how do you engage a dispersed team and leverage their loyalty to achieve success?

13th March 2018

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Blogs

Giving Kids the Choice

What do you think UK children spend the most money on?

21st February 2018

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Blogs

Benefits: it's time to do the maths

Only 26% of people in the UK have money left at the end of the month for anything but the basics (Mintel, September 2017). How much could your employees save with our employee benefits?

24th January 2018

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